Meet Michelle: Owner of 'Our Office Manager'
Meet the wonderful Michelle, the office manager that your business needs! She offers an impressive range of services when it comes to office management, so keep reading to get to know her better:
What services do you offer?
Our Office Manager (most of our clients call us OOM), believe that all businesses, no matter how small, deserve to have the best support in place. As such, we specialise in providing comprehensive Office Management, PA and HR solutions tailored to meet the unique needs of small businesses.
We offer a wide range of administrative support to clients across various industries, recognising that each client’s needs are unique. Our services are designed to ensure smooth and efficient administrative support, with flexibility and simple pricing, from as little as £40 per week!
Here are just some of the ways we can help:
- Diary management, organising meetings, and scheduling
- Travel itineraries, bookings, reservations, and planning
- Audio and copy-typing
- Data entry
- Ordering stationery or managing stock
- Print liaison
- Negotiating and managing external contracts
- Minute taking
- Event planning
- Managing office moves
- Corporate gifting arrangements
- Social media and website support
- And much more!
We also provide HR support, assisting with recruitment, employee contracts, onboarding, and employee engagement initiatives, as well as creation and implementation of policies and procedures. We will monitor your staff annual and sick leave, manage new starters, probation or annual reviews, right through to exit interviews.
At OOM, we are committed to delivering personalised and effective solutions to help your business thrive.of
How did you get into office management?
My journey into Office Management began with an unexpected passion for stationery. I could spend hours in my favourite shops, Paperchase and Muji, admiring the beautiful pens and notebooks—a love that persists to this day. This fascination sparked my enthusiasm for organisation and list-making.
I started my career as a Receptionist and Administrator, quickly advancing to the role of Personal Assistant at a Global Bank and later at an Architecture practice in Central London. Over time, I recognised the significant impact that excellent support has on overall business success, which led me to transition into Office Management.
Over the past 20+ years, I have developed a diverse skill set through various roles, including a three-year period as a Recruitment Consultant. In 2020, I even earned my Diploma in HR Management and became an Associate Member of the Chartered Institute of Personnel and Development (CIPD).
My experience has equipped me with the knowledge and expertise to effectively manage office environments and support businesses in achieving their goals.
What do you most want people to know about you and how you work?
I take a proactive and personalised approach to everything I do at OOM, ensuring that each of my clients feel like they are my top priority rather than a shared resource, even if we only work together for a few hours a month.
I often joke that I’m a professional juggler (though I can’t actually juggle) because I work with up to seven clients a day and regularly manage 16 inboxes at once!
Some clients have monthly retainers of up to three hours per day, while others book four-hour blocks for one-off projects. I love to offer my clients the most flexible terms in order to support their needs within a budget that works for them.
How can people get in touch with you and work with you going forward?
You can get in touch with us through various channels. Visit our website at www.weareoom.co.uk for a comprehensive list of services. You can also email us at michelle@weareoom.co.uk
Additionally, follow us on Instagram at https://www.instagram.com/
We look forward to working with you and helping your business succeed!